Head of Access Services

Head of Access Services
The Head of Access Services (Associate Director, Library Services) leads a dynamic program area, Access Services, which promotes new models for providing user access to scholarly works through circulation and interlibrary loan to advance learning, research, and creative expression. The Head is also a key leader of University Libraries' activities to steward physical collections for use now and into the future. The Access Services Program Area includes the staff and resources in: Thompson Library circulation and stacks management; Interlibrary Services; and the Book Depository. Leads policy development, management, and evaluation for circulation activities for libraries at The Ohio State University, for Ohio State's Regional Campuses libraries, Health Sciences Library, and Law Library. Responsible for the coordination, supervision, planning, development, communication, and configuration/technical expertise for fulfillment and resource sharing in Alma/Primo/Rapido. Also collects, analyzes, and reports statistical information related to access services. Engages actively on behalf of the Libraries within the Libraries' communities of collaboration, especially Ohio LINK and the Big Ten Academic Alliance. Reporting to the Associate Dean for Content and Access, the Head of Access Services functions as a peer in the leadership team of the Content and Access Division.

University Libraries' faculty and staff embrace Ohio State's Shared Values and strive to enact the behaviors guided by those values in all that we do. This position is dedicated to advancing the culture of University Libraries and the work of the Content and Access unit. All other duties as assigned.

Required Qualifications
Bachelor's degree in a relevant field or equivalent combination of education and experience. At least 7 years of experience in managing service desks, circulation, interlibrary loan, document delivery, or similar services involving print materials. At least 7 years of experience supervising multiple staff or teams. Experience with fulfillment and resource sharing configurations in a Library Services Platform. Ability to work effectively and creatively in a collaborative and complex environment. A demonstrated commitment to Ohio State's shared values.

Desired Qualifications

Master's degree in a relevant field. 12 or more years of relevant experience. Experience with fulfillment and resource sharing configurations and/or maintenance in Alma/Primo/Rapido. Demonstrated experience with project planning. Experience in academic or research libraries. Experience working with library consortia.

Posting Range
The posting range for this position is $88,300 to $110,300 annually.

Application
Please submit cover letter and resume with the online application at https://osu.wd1.myworkdayjobs.com/OSU Careers/job/Columbus-Campus/Head-of-Access-Services_R148525-1 by 5/10/2026.

About The Ohio State University Libraries
The Libraries promotes innovative research and creative expression, advances effective teaching, curates and preserves information essential for scholarship and learning at Ohio State, and shares knowledge and culture with the people of Ohio, the nation, and the world. Libraries faculty and staff live these values in all that we do: Discovery, Connection, Integrity, and Stewardship. Learn about our strategic directions.

The Libraries' greatest resource is our faculty and staff. Their expertise produces value beyond the collections and their commitment to continual improvement and innovation is one of the most significant ways the Libraries meets the diverse and evolving information needs of university students, faculty, and staff, alongside scholars throughout Ohio and the world.

As a global leader, the Libraries is actively engaged in local, statewide, national, and international initiatives to help shape the future of academic research libraries. These activities and the innovations that result enhance our ability to acquire, manage, and preserve emerging information resources, support knowledge creation, and enable its effective transmission to future learners. Learn more on the Libraries website.

The Libraries strives to provide welcoming, supportive environments for all to pursue and share knowledge. The Libraries is guided by our strategic priorities and Ohio State's Shared Values. All positions are expected to contribute to building and advancing this environment and we encourage all qualified candidates to apply.

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